It is a blessing and a curse that software remembers our user name and password so after that initial log-on, we don’t need it on a daily basis.
To prevent that “awkward moment of realization” when you need in your database and cannot get in due to a user name and password “mismatch”, let me tell you how to find your User Name and password:
Under your “Tools” menu, select “Manage Users”. You should see a list of all users, including their Contact Name, User Name, Security Role, Log On Status, and Last Logon. Expand the columns so you can see all the info, and print this information (PrintScreen if you have it, or hold down CTRL and ALT while you press PRTSC, then open a Word doc and hold down CTRL while you press “V” to paste the info into a Word doc. You can then print the Word doc.) Whenever you need to restore a backup or similar, your best bet is via a log-on with the Administrator Security Role.
Now you need to know the Password. In this Manage Users screen, you have User Tasks in the top left. Select a user, and select “Edit User Information”. This is where someone with the Administrator Security Role can reset a password. If you are the only user in your database, you should have Administrator Security, and you can reset your password. Change it to something you can write down now on your printout, or delete it and make note of that!
Put this information in a safe place, but not the place we all have called “where I won’t lose it”… If I ever find that place, I’ll be thrilled!