Question: Does Act have the capability of searching in History to create a report on who we have sold a specific item in our inventory to?
Short Answer: Maybe
Not so Short Answer:
The answer to your question lies in two details:
1. The version of Act! that you use
2. The manner in which you document sales
Assuming you are on a recent version (with the Universal Search), just type the desired Search into the Universal Search area in the top, right of your screen…
Once the desired criteria are in place, you can select “Create Lookup: Contacts” to place those contacts in a List View Lookup. From there, you can adjust the Fields desired in the report and Export to Excel (or do a Custom Report.)
If you have an older version of Act! or have the need for a more "customized answer", call me: I work with small businesses and single users to find Act! solutions for implementation and usage issues.
Send me YOUR questions... This was fun ;-)